In this fast-moving world, everyone expects transactions to happen in minimal period of time. Eventually, the need for experiencing improved transparency for the payment status is increasing.
Driven by the customer’s expectations transparency, certainty, speed, and tracking, banks are working on providing real-time payments in various countries, be that Europe, Australia, Singapore, and United States. These countries are setting up instant payment clearing systems available 24×7, and offering fast turn-around SLA with real-time confirmations.
That’s where IMS platform jumps into the picture to cure customer’s issues of dealing with cross-border payments. With IMS SWIFT gpi, banks can utilize SWIFT SSI, GPI directories. IMS routing algorithms can identify the receiver’s correspondent banks to qualify the sender’s correspondent bank and prioritize them based on ETA and fees.
Our solution hosts decision trees and algorithms that automatically engage in bank routing decisions concerning each payment instruction. Furthermore, this platform is not only helping banks to generate and send the cross-border payments to beneficiary, but it also aims to receive and improve the transparency and security of the payments.
As a matter of fact, if banks and other financial institutions don’t offer the services corporates and consumers demand and expect, they are far behind in today’s aggressive payment ecosystem. Another important fact where IMS SWIFT gpi can help you is to enhance the data transparency to let consumers see the movement in real-time, reducing the number of customer support calls by approximately 40%.